I ordered two shirts from Historical Emporium. Both 3X. I received them quickly. The one shirt fits perfectly while the other was extremely oversized. The neck, which was described as 18-20 inches actually measured 22 inches. I called customer service and explained the situation. I asked if an exchange for a 2X would be possible. They immediately sent the new shirt with a pre-paid shipping label for me to return the other. The customer service rep was extremely friendly and accommodating. I highly recommend this company.
mike , United States
2024-10-12
great experience all around
Thomas MD, United States
2023-08-03
I am a regular customer and i have built myself a small wardrobe from Historical Emporiums catalog
There have been a handful of occasions where I've contacted customer service with questions about some products and received no response to my inquiries
But those occasions are few and far between
I'm overall satisfied with the quality of the products that I've purchased
And I will definitely be shopping from their site again in the near future
DBM FL, United States
2025-03-28
Their customer service is excellent. Beautiful, high quality products.