My green Vaughan waistcoat was a little snug, returned for next size. Return instructions were clear and easy to follow. Although I am on the opposite side of the U.S., received my replacement one week from when I started the process. Exceptional service.

I emailed to see how often you re-stocked. I got the information right back which answered my questions.

Noel was my customers representative. My belt was to big and he sent a replacement out to me after our conversation. I am happy with my purchase and dealing with my representative (Noel).

I always get fast, friendly, professional service at Historical Emporium. Recently I had to send back an item that was the wrong size, they handled it and refunded my money very quickly. I highly recommend Historical Emporium.

My experience in buying the Long Riding boots I ordered the Long Riding Boots, and when they arrived, one boot, though marked the right size, was noticeably smaller than the other boot. I took photographs and contacted customer service. They were fast in contacting me with the offer to ship another pair, on them. They even let me keep the first pair! The second pair came with no issues. I am very pleased!

I'm a happy returning customer. But the last order I received was for a beautiful frock coat. I had the surprise of very expensive Customs fees at the post office, for the first time, when I went to get the package. It never happened before. Perhaps, it would be nice to advise the clientèle that fees like that could be expected sometimes. So that way, we won't get that big of a surprise when we go to the post office to get our purchase. Thanks for your services.