Ordered this product online on a Sunday and received by Wednesday of that week. Was very pleased since it allowed me to wear to a function that Friday. The order process was uncomplicated and the order reply was prompt. The quality of the hat I received was top notch and better than anticipated. I can't wait to utilize in both Revolutionary War and War Between the States re-enactments.

You have a website that is easy to navigate. Ordering online is a breeze. I love that you have size charts. Deliveries are prompt and the merchandise arrives in perfect condition. You can be proud of all aspects of your company.

Everything arrived on time. Also, I followed the sizing guidelines and everything fit perfectly. Thanks

was good'

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.