Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Kelt NM, United States
2023-10-18
Great store. Im a regular!!
David S TX, United States
2023-01-20
Been looking for a tie like this for a long time to go with my western outfit's, now I finally found it. -Thanks
Don Cordell Ward NC, United States
2025-07-19
These people offer good merchandise and great service. They will assist you with any issues that may arise and everyone knows that sometimes when ordering any kind of clothing where you can't try the items on, occasionally there's going to be size differences. I've only had a couple in my experience with these folks and they've always made it right. This kind of service has become unusual and I find it inspiring to find an outfit that adheres to satisfying their customers.
Tom Eickenberg , United States
2025-03-21
Great customer service, I had a question about my order Julia got right back to be with an answer. Fastest reply I have ever received from an email I sent.