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Customer Reviews of our Store
Great service
CA, United States
CA, United States
2023-10-22
Great fast service when needed. Great product. Fit perfectly.
Wandering Spirits of the PNW
OR, United States
OR, United States
2025-01-10
Excellent customer service and product quality!
Richard T
IN, United States
IN, United States
2023-10-20
Took a chance and was rewarded by excellent quality ans speed of service.Very satisfied!
Robert L. Anderson II
TX, United States
TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Brian
NJ, United States
NJ, United States
2023-10-20
I've been buying a lot of clothes from Historical Emporium this year, so I'd like to take this opportunity to apologize for a mere 4-star Google review I gave it last summer. I had ordered a gunbelt from them that turned out to be difficult to keep buckled, and I suggested that some sort of diagram should have been included with the gunbelt to show people how to wear it. To my surprise, I heard from someone at Historical Emporium who suggested that the gunbelt might be defective, and who asked for a photo of the gunbelt. As it turned out, it was indeed defective, and was replaced at no charge. Otherwise, the clothes have been splendid, the shipping has been generally prompt, and the service has been sterling. Thank you very much.
Bruce
LA, United States
LA, United States
2023-07-06
Thank you Historical Emporium for carrying historical western clothing & accessories!!! I will continue to do business with you in the near future!! Keep up the good work my friends!!!