I ordered a pair of Trousers that were too small (MY fault with measurements), and return/credit was no problem... Thank you!

customer service is the best

All is well that ends well.

HE was very quick to replace the wrong boots that were sent to me by mistake. Very friendly and understanding. Noel was eager to figure out what happened with my original order!.

Contacted the HE just to make sure I was supposed to open the vest pocket with a hem ripper, which they confirmed.

Sizing chart for the item I purchased seems to be inaccurate resulting in the need for an exchange but wasn't significant as the young man I spoke to in customer service was a great help with this, specially since it was an international order involving tax and broker issues. Overall though it was a great shopping experience. The item I purchased is absolutely beautiful, very top quality and exactly as I hoped it to be. I would certainly purchase from Historicalemporium again and recommend them to friends.