I called to inform customer service that the item I ordered runs smaller than the size would indicate and she questioned me about taking measurements. I just thought it would be helpful if customers new had that information and maybe were told to order a size larger than normal. It felt like she really didn't care to hear about it.

This was the third time I've purchased through H.E. Always happy.

Need to have the hat available in all sizes med was out of stock when I ordered it

I love your product line! Very smooth Christmas transaction. Ordered on-line from my home in Tennessee and had delivered (for Christmas wrapping) to the home in California which id be staying. Customer service caught that i purchased at one location and delivered to another which resulted in a discount on my shipping. High quality merchandise, ALL recipients loved their "stuff".

I love this robe. It is comfortable and very well made. It arrived in record time with no issues.

Great customer service. They responded right back with me after I made an inquiry. Product is as described. cowboy belt and hoster is great quality.