Overall excellent service and excellent products.

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

The watch fobs look nice and will compliment my watch chains. Could have been larger diameter.

The overall experience was quite adequate. I had a sizing issue so ordered a larger size and returned the original. The return process was handled in short order. Unique Company and products. Will return as required.

Great customer service, I had a question about my order Julia got right back to be with an answer. Fastest reply I have ever received from an email I sent.

No problems. I need some replacement buttons. Can you call of get back to me? Thanks