Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Ed Owens TX, United States
2024-06-28
Good customer, fast and helpful. boots arrived early.
Mark7 TN, United States
2023-01-04
I love your product line! Very smooth Christmas transaction. Ordered on-line from my home in Tennessee and had delivered (for Christmas wrapping) to the home in California which id be staying. Customer service caught that i purchased at one location and delivered to another which resulted in a discount on my shipping. High quality merchandise, ALL recipients loved their "stuff".
CB MO, United States
2022-12-31
Great customer service. They responded right back with me after I made an inquiry. Product is as described. cowboy belt and hoster is great quality.
Daniel McCoy AL, United States
2024-04-13
I've bought many items from you and I've never had a problem. Any chance you could start offering items that go up to 1945?
Daniel , United States
2024-09-14
My experience with Historical Emporium has been excellent. Easy ordering, fast delivery and excellent quality. The fit of the garments, hat, coat and trousers, have been spot on.