Overall, it was a good experience.

Great fast service when needed. Great product. Fit perfectly.

Over a number of years I have purchased numerous articles of clothing. As a SASS and NCOWS competative shooter it is getting to the point that I have more 1800's clothing, from Historical Emporium, than I have modern clothing. All of it is excellent quality, historically correct "cut", wears like iron, fits well, and sized as advertised. The customer service, when I have used it, was friendly and efficient. I would not keep coming back to a business, time and again, if I was not satisfied completely. Respectfully, Heavy Bear

I bought my first vest from a retailer in Tombstone, AZ. I was so pleased with the vest I looked your company up from the label in my garment and have continued to order more.

Placing the order was trouble free. Delivery time was exceptionally quick. Unfortunately the garment had a mark on it that possibly could have been caused in shipping. I requested a new garment. They asked for pictures which I then sent. They immediately sent a new garment with a shipping label to send the first one back. It was a smooth and seamless transaction. Their customer service was excellent.

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.