I made a phone order and customer representative was personable, helpful and took time to answer my questions.

Great products great service.

The 1st product you sent was defective, it was missing a grommet. Second one was sent prior to me returning the defective one and I received in in 3 days with a RA attached to return defective one. Everything went smooth.

Very fast service and delivery

Sizing chart for the item I purchased seems to be inaccurate resulting in the need for an exchange but wasn't significant as the young man I spoke to in customer service was a great help with this, specially since it was an international order involving tax and broker issues. Overall though it was a great shopping experience. The item I purchased is absolutely beautiful, very top quality and exactly as I hoped it to be. I would certainly purchase from Historicalemporium again and recommend them to friends.