I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

Their customer service is excellent. Beautiful, high quality products.

I did order a red Double breasted vest it says 46 but it's more like a 44. Your return policy is confusing. I put it back in the box and there it sets.

Great fast service when needed. Great product. Fit perfectly.

Every order from first to most recent has received immediate acknowledgement, processing, and very quick shipping. Typically, I receive my order within a week (allowing for possible weather delays). Though all contact has been online, my interactions with Historical Emporium have been "top notch."

Good quality