Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
D.Woodman MI, United States
2023-03-31
Fast delivery. Ordered a size to big exchange process, which was smooth and fast as well. Very pleased..
Red J WI, United States
2023-12-15
Shipping was crazy fast. Ordered on Saturday night, got it on the next Wednesday.
C.M.L. FL, United States
2023-04-13
Prompt delivery of the order. Items were carefully packed and are quality items.
David S OH, United States
2023-06-02
I have been looking for a holster That I could afford for a couple of years. I kept going back to this one thinking it must be made cheaper than the ones what I was looking at. Then the price came down and I had to buy it. What a suprise. I am very happy with the quality and the whole experience. Thank you.
Linda A FL, United States
2023-03-30
HE was very quick to replace the wrong boots that were sent to me by mistake. Very friendly and understanding. Noel was eager to figure out what happened with my original order!.