Customer service was fantastic. I used the measuring guidelines given which in no way worked. The item I received was WAY too big. Spoke to customer service about the issue and ordered a new item that fits very nice. Return of the first one was handled rapidly.

I am a regular customer and i have built myself a small wardrobe from Historical Emporiums catalog There have been a handful of occasions where I've contacted customer service with questions about some products and received no response to my inquiries But those occasions are few and far between I'm overall satisfied with the quality of the products that I've purchased And I will definitely be shopping from their site again in the near future

My green Vaughan waistcoat was a little snug, returned for next size. Return instructions were clear and easy to follow. Although I am on the opposite side of the U.S., received my replacement one week from when I started the process. Exceptional service.

Great products great service.

Very happy fast shipping

Outstanding personal service. It has been a long time since I've been so pleased with a customer service experience. It was a step above and I will be a happy return customer!